General Terms and Conditions (GTC)

1. Scope of application: The use of this website and the business relations between andersT GmbH, Theatergässlein 15,4051 Basel and its customers are subject to the following General Terms and Conditions (GTC) in the version currently available and valid when accessing the website or when ordering goods. A customer is any natural and legal person who maintains business relations with andersT GmbH. The GTC, the terms of delivery and payment as well as the data protection regulations may change from time to time. andersT GmbH asks you to read these regulations carefully every time you visit the website and order goods. These GTC apply exclusively. Conflicting, supplementary or deviating terms and conditions require the express written confirmation of andersT GmbH in order to be valid. By using this website or placing an order for goods, the customer confirms that he fully accepts these terms and conditions including delivery and payment conditions. Should individual provisions of these General Terms and Conditions prove to be ineffective or unenforceable or become ineffective or unenforceable, this shall not affect the validity of the remaining provisions. The operator of this website is andersT GmbH. (make a link in HTML)

2. Information on this website: andersT GmbH contains information about products and services. Price and assortment changes as well as technical changes are reserved. All information on www.anderst.com (product descriptions, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are to be understood as approximate values only and do not represent any assurance of properties or guarantees, unless it is explicitly stated otherwise. andersT GmbH makes every effort to provide all information and information on this website correctly, completely, up-to-date and clearly arranged, however, andersT GmbH can neither expressly nor implicitly guarantee for this. All offers on this website are subject to change without notice and do not constitute a binding offer. andersT GmbH cannot guarantee that the listed products are available at the time of ordering. Therefore, all information on availability and delivery times are subject to change without notice.

3. Prices: Unless otherwise stated, the prices quoted by andersT GmbH include statutory value-added tax, any early recycling charges (VRG) and copyright charges for electronic equipment. Prices are net prices in Swiss francs (CHF) or in the respective local currency. Unless otherwise stated, possible shipping costs will be charged additionally and have to be paid by the customer. Shipping costs are shown separately in the order process. We reserve the right to make technical changes, errors and misprints without prior notice, in particular andersT GmbH can make price changes at any time. The sales prices do not include consulting and support services.

4. Conclusion of contract: The offers on this website constitute a non-binding invitation to the customer to order products and/or services from andersT GmbH. By placing an order via this website, including the acceptance of these General Terms and Conditions of Business, the customer submits a legally binding offer to conclude a contract. andersT GmbH then sends an automatic "order confirmation" by email, which confirms that the customer's offer has been received by andersT GmbH. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal. The contract is concluded as soon as andersT GmbH has dispatched the goods and a delivery confirmation confirming the dispatch of the ordered products or services has been sent to the customer. Orders will only be delivered after receipt of full payment (exception: delivery against invoice) and as far as the goods are available. If it turns out after conclusion of the contract that the goods ordered cannot be delivered or cannot be delivered in full, andersT GmbH is entitled to withdraw from the entire contract or from one part of the contract. If the customer's payment has already been received by andersT GmbH, the payment will be refunded to the customer. If no payment has been made, the customer is released from the obligation to pay. AndersT GmbH is not obliged to make a replacement delivery in the event of a contract termination.

5. Payment options and retention of title: The payment options specified in the order process are available to the customer. AndersT GmbH reserves the right to exclude customers from individual payment methods or to insist on prepayment without giving reasons. AndersT GmbH may charge default interest of 5% per year and a reminder fee of maximum CHF 20.00 per reminder if the customer is in arrears. The products delivered to the customer remain the property of andersT GmbH until full payment has been made.

6. Delivery, obligation to inspect, notification of defects and return shipment: Deliveries will be sent by post or courier to the address specified by the customer in the order. Invoices are issued by email or by post. With the dispatch, the use and risk shall pass to the customer as far as this is legally permissible. If the delivery cannot be delivered or if the customer refuses to accept the delivery, andersT GmbH may terminate the contract after notification of a complaint by email to the customer and setting a reasonable deadline and charge the costs for the handling. The customer is obliged to inspect the delivered goods immediately upon receipt of the delivery and to report any defects for which andersT GmbH warrants immediately in writing by letter or email to the address in the (>Imprint) advertisement. Returns to andersT GmbH shall be made at the expense and risk of the customer. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address stated by andersT GmbH in the (>Imprint). If it turns out during the inspection by andersT GmbH that the goods do not show any detectable defects or these are not covered by the manufacturer's warranty, andersT GmbH may charge the customer for the handling, return or possible disposal.

7. Right of withdrawal: The customer shall be granted a right of withdrawal for 10 calendar days after receipt of the goods. The deadline shall be deemed to have been met if the customer sends the written revocation by email (info@anderst.com) or letter (andersT GmbH, Theatergässlein 15,4051 Basel) to andersT GmbH within the deadline. The revocation does not require any justification. Exercising the right of revocation leads to a reversal of the contract. The customer must return the goods within 10 calendar days in their original packaging, complete with all accessories and together with the delivery note to the return address stated by andersT GmbH in the (>Imprint). Returns to andersT GmbH shall be made at the expense and risk of the customer. Any payment that has already been made will be refunded to the customer within 20 calendar days, provided that andersT GmbH has already received the goods or the customer can provide proof of dispatch. andersT GmbH reserves the right to demand appropriate compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the reduction in value from the purchase price already paid or to invoice the customer. No right of withdrawal is granted in the following cases: (i) If the contract has a random element, namely because the price is subject to fluctuations over which the provider has no influence. (ii) If the subject matter of the contract is a movable object which, due to its nature, is not suitable for return or can spoil quickly; (iii) If the subject matter of the contract is a movable object made according to the specifications of the consumer or clearly tailored to personal needs; (iv) If the subject matter of the contract is digital content and this content is not made available on a fixed data carrier or if the contract is to be fulfilled immediately by both contracting parties in full; (v) If the contract relates to a service and the contract is to be fulfilled in full by the provider with the prior express consent of the consumer before the revocation period has expired.

8. Warranty: AndersT GmbH strives to deliver goods of impeccable quality. In the event of timely notification of defects, andersT GmbH shall, during the statutory warranty period of generally two years from the delivery date, assume the warranty for the faultlessness and functionality of the item purchased by the customer. It is at the discretion of andersT GmbH to provide the warranty by free repair, equivalent replacement or by reimbursement of the purchase price. Further claims are excluded. The warranty does not cover normal wear and tear as well as the consequences of improper handling or damage by the customer or third parties or defects due to external circumstances. The warranty for consumables and wearing parts (e. g. batteries, accumulators, etc.) is also excluded. AndersT GmbH cannot give any assurances or guarantees for the topicality, completeness and correctness of the data as well as for the permanent or undisturbed availability of the website, its functionalities, integrated hyperlinks and further contents. In particular, no warranty or guarantee is given that the use of this website will not infringe any rights of third parties that are not owned by andersT GmbH.

9. Liability: AndersT GmbH excludes any liability, regardless of its legal basis, as well as claims for damages against andersT GmbH and any auxiliary persons and vicarious agents. In particular, AndersT GmbH shall not be liable for indirect damages and consequential damages, loss of profit or other personal, material and pure financial losses of the customer. We reserve the right to further mandatory statutory liability, for example for gross negligence or unlawful intent. AndersT GmbH uses hyperlinks only for the customer's simplified access to other websites. AndersT GmbH cannot know the content of these websites in detail, nor can AndersT GmbH assume any liability or other responsibility for the content of these websites.

10. Data protection: AndersT GmbH may process and use the data recorded in the context of the conclusion of the contract for the fulfilment of the obligations from the purchase contract as well as for marketing purposes. The data necessary for the performance of services can also be passed on to contracted service partners (logistics partners) or other third parties. Further data protection regulations are available at the following link: (>Link Privacy Policy)

11. Technical and design deviations: AndersT expressly reserves the right to deviate from the descriptions and information in our written and electronic documents with regard to material properties, colour, weight, dimensions, design or similar characteristics, insofar as these are reasonable for the customer. Reasonable reasons for change may arise from commercial fluctuations and technical production processes.

12. Copyrights to print and embroidery designs, exemption from liability: (1) If the customer transmits his own motif or otherwise influences the product (text personalisation), the customer assures caseable that the text and motif are free of third party rights. In this case, any copyright, personality or name right violations shall be borne in full by the customer. The customer also assures that he does not infringe any other rights of third parties by individualizing the product. (2) The customer shall indemnify caseable from all claims and claims asserted on account of the infringement of such third party rights, insofar as the customer is responsible for the breach of duty. The customer reimburses caseable all arising defense costs and other damages.

13. Further provisions: AndersT GmbH expressly reserves the right to amend these General Terms and Conditions at any time and to enact them without prior notice. In the event of disputes, Swiss substantive law shall apply exclusively, excluding conflict-of-law provisions. The UN Convention on Contracts for the International Sale of Goods (CISG) is explicitly excluded. The place of jurisdiction is Basel, as far as the law does not stipulate mandatory places of jurisdiction.

14. Contact: If you have any questions about these terms and conditions, please contact us: (>Imprint)

Version Jan. 2018

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