Shippment

How long does shipping take?

The shipping of our products usually takes 1-2 days. If your parcel is sent by post, you will receive a tracking number as soon as your case is on its way to you.

What do I do if my order has not arrived yet?

If your order hasn't reached you within 7 working days and you don't want to send us your order within 7 working days. Email from us, please contact our customer service at info@anderst.com.

What happens if I am not here at the time of delivery?

If you are not at home, the postman will leave your parcel in the mailbox or leave it in your mailbox. A message with the delivery location of your parcel - e. g. the nearest post office. If delivery is not possible, the parcel will be returned to us. In this case, please contact our customer service at info@anderst.com.

When will my order be shipped?

Your order will usually be shipped immediately after your products have been checked and packed. The shipping time depends on your region.

Can I still change my delivery address after ordering?

To change your delivery address after ordering, please contact our customer service as soon as possible. Because we try to complete your order as quickly as possible, we cannot guarantee that the delivery address can still be changed at the time of your request.

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