Customer Account

What should I do if I cannot log in to my account?

If you can't log in to your account, click on "Forgot your password?" and you will receive an email with information about changes to your login details. If you continue to have problems, please contact customer service.

How can I change my password?

You can easily change your password by clicking on "Forgot your password? You will receive an email from us showing you how to change your password.

Why should I set up an account with you?

With a user account you benefit from many advantages. You can check your current delivery status at any time on your profile page and view your saved and/or purchased envelopes.

Do I have to register to be able to shop with you?

No, you can also shop with us without a user account. With an account, you only benefit from benefits that make tracking your package and subsequent orders easier for you.

How do I create an account?

Creating your own account is easy. Just click on "register"at the next purchase or at the top right of our homepage. Follow the instructions and you will have your own account.

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